It appears that online reputation management is now an official marketing niche. Agilis marketing originally mentioned the emergence of this market nearly one year ago on this blog. We continue to fine tune the strategies utilized when helping new and existing clients. Included below are a few common suggestions that almost any business owner can implement on their own to improve their online reputation throughout the internet.
Review websites are easy places for individuals to register and places information on any company. It is important to act proactively on the most common sites, post basic information, and respond to comments whether negative or positive. There are many places where consumers read reviews about a company’s products or services, but a handful is more commonly visited. Please keep in mind that specific industries often contain niche sites for businesses. As an example, any owner of a travel or tourist related business will certainly want to register at Trip Advisor. Regardless of the industry, these are a few key sites to place business information:
The simplest way to add a review is to type in your company’s name and location. Unless it is a brand new business, it is likely there are already reviews from others about your company. Take the time here to add a review and ask a few others to do the same. Make certain not to overdo it and that the reviews are realistic. If the business is newer a webmaster might first need to register their business with Google’s local listings. Still, even if it is an older site, it is smart to register it through this system since it will allow addition of information visitors may not find otherwise
This is a widely popular site where reviews are often siphoned from and displayed in the search results or on other websites. It is important with online reputation management to ensure that there are reviews and positive ones. The addition of a few at this hub is recommended.
Yelp is well known for its local listings. Therefore, it is especially important to place commentary here if your company serves a local market. Travelers as well as locals commonly visit this site directly to learn more about a restaurant before eating there. Thus it is smart to include a detailed review at Yelp that appeals to a business’ target audience.
While these are certainly a few key places to register, please remember this simply a primer in online reputation management, managing reviews and placement of those reviews within the search results is crucial. This primarily focuses on ensuring positive reviews are at the top of Google whereas negative search reviews, such as those often found at Rip Off Report, are hidden deep with the search results.